Apple’s wall-mounted HomeView will ship without a power adapter, USB-C cable, or stand, requiring customers to purchase compatible accessories separately.
In a support document released on October 14, Apple outlined the different power requirements for the two versions of its new smart home hub. The tabletop HomeView requires a USB-C power adapter with at least 30W of power, supporting 15V output at 2A or higher. The wall-mounted model requires at least 20W, with support for 9V at 2.22A or more.
The tabletop model includes a 30W power adapter and a 1.5 meter USB-C cable. The wall-mounted version box contains only the device and documentation.
Customers choosing the wall-mounted HomeView will need a compatible third-party mounting and power solution. Depending on the carrier, the device may use a separate USB-C cable and power adapter or a wired connection to AC power.
If the power requirements are not met, HomeView will display a “Power adapter not supported” message, accompanied by a lightning bolt and a yellow warning triangle. For a wall-mounted unit, Apple suggests testing the device outside of its stand with a compatible USB-C cable and adapter. If it works when connected directly, customers should contact the mount manufacturer or their professional installer.
Apple introduced the HomeView earlier this week, featuring a 7-inch Liquid Retina display, an A18 chip, and Siri AI. Both models are available for pre-order for $299 in the US, starting November 13.
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