John Ternus resolves iPhone Duo supply constraints and display issue

Today, Apple reported record fourth-quarter profits, which broadly exceeded Wall Street’s expectations. And in an interview with ReutersCEO John Ternus addressed the current iPhone Duo supply constraints and also referenced units that have been returned for display issues.

Apple ‘unable to predict’ when iPhone Duo will reach balance between supply and demand, says Ternus

Apple’s latest quarterly results don’t include any iPhone Duo sales. That’s because it covered a period from July to September and the Duo didn’t go on sale until October.

But Wall Street is naturally still very curious about how sales of foldable products are developing. Especially when it comes to revenue guidance for the current quarter.

In an interview with ReutersTernus addressed two aspects of the iPhone Duo: supply constraints and units that had display issues.

Regarding supply, it seems that Apple does not know when it might reach supply-demand balance:

“Duo is limited starting today,” Ternus said. “The ramp is going well and we are working hard to get it to as many customers as quickly as possible, but at this stage we are unable to predict when supply and demand will be in balance.”

Currently, Apple Store shipping estimates are still set for the end of January. This is where they remained as the first pre-orders immediately sold out on October 16th.

As for the iPhone Duo screen cracks, Ternus was brief and essentially repeated what Apple had previously confirmed: that the problem is real, but limited to a very small number of units.

Ternus said Reuters that “a very small percentage” of iPhone Duo units had been returned with display issues. Apple is replacing these units with new models.