The “Apple Support Community” permanently closes on November 20

Apple today announced that the long-standing Apple Support Community discussion forums will permanently close on Friday, November 20.

Apple Support Community
Effectively, the Apple Support Community forums are read-only and new posts are no longer accepted. The final post posted to the site appears to have been submitted today at 5:49 p.m. PT.

There is still a login button, but it leads to an internal portal for Apple corporate employees.

Full notice from Apple added to the site:

The Apple Support Community will permanently close its doors on November 20, 2026. Starting today, the site will no longer accept new posts and is available as read-only.

You can continue to find reliable advice and support on the official Apple Support site.

We would like to thank those members of the community who have dedicated their time and expertise to help others with their Apple products.

It’s the end of an era. Apple has provided an online discussion forum for user-to-user technical support since 1998, when it launched Apple Tech Exchange. The forums were renamed Apple Discussions in 2000, then Apple Support Communities in 2011, before taking their current name of Apple Support Community in 2022.

Apple informed MacRumors that it decided to end the Apple Support Community after careful evaluation of strategy and customer needs.

Alternatives to the Apple Support Community include the MacRumors forums and Reddit, and customers can continue to contact Apple Support.

Editor’s Note: Have you participated in the Apple Support Community in the past or present? Email me (joe@macrumors.com) with your stories, memories, and/or thoughts about closing the forums for a future article on MacRumors.

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